Blog

You may have heard of the upcoming requirement to enable MFA for your Salesforce Org but what does that mean for your Organisation, and how can Noble CX help? Multi-Factor Authentication (MFA) is the process of using two or more methods to authenticate your identity. Often this is something that you have, and something that […]

We are pleased to announce that we are now an approved supplier in the NSW Government ICT Services Scheme.The ICT Services Scheme is a whole-of-government prequalification scheme for procuring ICT goods and services.The scheme drives competition, providing agencies and buyers with greater choice and access to new suppliers and emerging technologies.The ICT Services Scheme aligns […]

Since 2015 NobleCX has worked with a variety of Australian Nonprofit organisations helping them realise the benefits of Salesforce.org. In recognition of the success of our clients and the great work our team has delivered, Salesforce.org has awarded NobleCX with the status of Impact Partner.   An Impact Partner has outstanding customer satisfaction feedback, a Salesforce.org certified team […]

If your nonprofit has made the decision to migrate from Raiser’s Edge to Salesforce Nonprofit Cloud you’ll be looking forward to working with an accessible platform that’s configured to suit the unique business processes and strategic requirements of your organisation.  So far so good, two thumbs up, no worries etc.

Working on data migration projects to bring addresses from legacy databases into Salesforce we get this question about how to combine multiple street addresses to cater for the one street field that we have in Salesforce.The answer is to use the CONCATENATE formula in Excel before importing the data.Now the important part of concatenating is […]

In the last article, we explored two key things that you should consider when exploring a new CRM – how the organisation will use it in the future and what to considerations when budgeting for it (read the previous article here). Below we talk about Configuration v Customisation, clarifying the terms are often interchanged however […]

When it becomes clear that your existing database isn’t meeting the needs of your organisation, choosing to move away from it and finding the right database can be overwhelming. This is the first of two articles highlighting some key things that you should consider when making your decision. Let’s dive in.

A day of innovation and inspiration in SydneyAttend the Salesforce World Tour 2018 for a day of innovation, inspiration, learning, and fun. Meet and hear from Salesforce’s community of Trailblazers, pioneers, and innovators, and discover how they’re blazing trails across their organisations.Venue: International Convention Centre (ICC), Sydney, Australia.Date and Time: Tuesday, March 6th, 8:00 a.m – 6:00 […]

It is with great pleasure we announce that Noble CX has partnered with Conga, to collaboratively offer their suite of solutions to our new and existing Salesforce customers.Conga’s most popular solution, Conga Composer, allows you to create sophisticated documents, presentations and reports from Salesforce with data directly from your standard or custom objects. The Conga […]

We work with companies from all industries that need some help optimising their Salesforce solutions. At  Noble CX we help them tailor Salesforce to their systems, business processes and overall priorities.At Noble CX we do just the same. Just look at Conga, a good friend we rely on to take our Salesforce instance to the […]

Yes, you read that right… $25,200 AUD per year worth of CRM licenses for free! I thought I must put a dollar value on this program as we may all miss the point that what a valuable offer this is. If you are a nonprofit organisation and looking for a CRM to start managing your donors […]

I don’t think there is a nonprofit that hasn’t had to worry about budgeting for advertising. In this post you’ll find everything you need to know about the Google Grant Program for nonprofit organisations.The Google Ad Grants Program gives nonprofits the chance to advertise on Google AdWords at no cost to the nonprofit. This program […]

On Monday this week we published a blog post and highlighted the importance of reports and to be very specific annual reports for nonprofits. As promised this post focuses on the new reports that are available in NPSP, actually 67 of them – right out of the box at no additional cost. Nonprofit Salesforce Admins […]

Even though nonprofit organisations aren’t required by law to publish annual reports, most nonprofit leaders recognise the value annual reports can provide. A well-written annual report will help you demonstrate your accomplishments to current and future donors, cultivate new partnerships, and recognise important people. Annual reports can be used to highlight a nonprofit’s mission and […]

NPSP Data Import OverviewIf you have thousands of data rows in existing spreadsheets or other databases, importing your data into the right Salesforce takes a lot of work. The good news is with the Nonprofit Success Pack (NPSP) tools described in this guide, you don’t have to tackle this complex, time-consuming project without some help.The NPSP provides […]

Yes, you read it correctly, automation for anyone and everyone!Since last month we have been busy playing with our new discovery… Autopilot! The platform delivers something as rich as Marketo, but with the ease of use that Mailchimp delivers.Next to price, our favourite part of Autopilot is the journey builder. Creating journeys are extremely simple. You can map out […]

It is again that time of the year, when you need to sit for your Salesforce maintenance exams. The maintenance exams are now available for Salesforce Certified Administrator – Summer ’16 Release Exam, Salesforce Certified Force.com Developer – Summer ’16 Release Exam, Salesforce Certified Platform App Builder – Summer ’16 Release Exam. For details about […]

There is a massive competition for attention in your subscribers’ inbox. Every time that you press the send button you have a chance to make your emails effectively deliver more value.Most companies focus on different aspects such as responsive emails of their email campaigns to create beautiful and effective emailsI get questions all the time from marketers looking […]